Addiction:

Al-Anon Meetings– Toll-free Meeting Line: (888)425-2666

Alcoholics Anonymous – Western Mass Intergroup Office – helpline | (413) 532-2111

Massachusetts Substance Use Helpline (24/7) 800-327-5050

Problem Gambling Resources in Massachusetts
National Problem Gambling Helpline
Call: 1-800-522-4700 Text: 1-800-522-4700 Chat: ncpgambling.org/chat

Problem Gambling Resources in Massachusetts
National Problem Gambling Helpline
Call: 1-800-522-4700 Text: 1-800-522-4700 Chat: ncpgambling.org/chat

Massachusetts Problem Gambling Helpline
Call: 1-800-327-5050 Text: GAMB to 800327

Narcotics Anonymous Pioneer Valley/Western Mass – helpline | (866) 624-3578 and leave a message.

Never Use Alone – Call if you’re going to use alone 1-800-484-3731

SAMHSA – Substance Abuse and Mental Health Services Administration – SAMHSA’s National Helpline 1-800-662-HELP (4357)

Tapestry Health – Chicopee: 413-331-3401 – Mobile health: 413-309-2151

Crisis:

BHN Crisis Hotline – 413-301-9355 BHN provides 24-hour crisis interventions to children, youth and adults who experience mental health or addiction crises. Walk-in: 417 Liberty Street Entrance B, Springfield, MA 01104

Clinical and Support Options — Family Support Programs, Community Based Programs, Mental Health & Addiction Recovery Programs, Crisis Programs, Housing and Homelessness Programs 413-773-1314

Elder Abuse Hotline (24/7) 800-922-2275

Mass.gov Crisis Hotlines — Suicide prevention, domestic violence, and other crisis hotlines for youth, young adults, and their friends and families.

National Runaway Safeline:1-800-786-2929

National Suicide Prevention Lifeline: 988

Samaritans Statewide Helpline: 988

The Trevor Project: 1-866-488-7386 — The Trevor Project is a 24/7 crisis intervention and suicide prevention hotline for LGBTQ youth.

DTAconnect.org, Department of Transitional Assistance – Emergencies (DTA) – 243 Cottage Street, Springfield – Emergency Assistance; Must apply in Person. 413-858-1000

Mass 2-1-1 – Trained specialists are available to connect families with valuable resources – Simply dial 2-1-1

Domestic Violence Resources by County

Domestic Violence hotlines and Programs:

SafeLink(877) 785-2020 (toll-free) SafeLink TTY(877) 521-2601

National Domestic Violence Hotline(800) 799-7233

National Sexual Assault Hotline(800) 656-4673

The Network/La Red (24/7 LBGTQ Domestic Abuse Help) (800)832-1901

Veterans Crisis Line (24/7) 988 then Press 1 Text: 838255

YWCA Domestic Violence/Sexual Assault Hotline
(24/7) 413-733-7100
DV/SA Hotline (800)796-8711
en Espanol (800)223-5001

Counseling/Mentoring:

Big Brothers Big Sisters of Hampden County— 266 Cold Spring Ave West Springfield, MA 01089 Phone: (413)781-4730

ServiceNet — 21 Olander Drive Northampton, MA 01060 (413) 585-1300

Alianza – formerly Womanshelter Companeras — P.O. Box 1099 Holyoke, MA 24/7 Hotline 413-536-1628

Wildflower Alliance — info@wildfloweralliance.org Phone: (413) 539-5941 Toll-free: (866) 641-2853 199 High Street, Holyoke

Chicopee Public Library Resources 449 Front Street, Chicopee (413)594-1800

With your Chicopee library card access:
LearningExpress – It offers job search and workplace skills improvement, skill building in reading, writing, math, and basic science, career certification and licensure exam prep, college and grad school entrance test prep, GED® test prep, and more.

Valley Opportunity Council (VOC) 35 Mt. Carmel Avenue (3rd floor), Chicopee (413)612-0206 – Offers the following classes: Adult Basic Education, Bridge to College, Citizenship, ESOL (English for speakers of other languages)

Massachusetts Adult Literacy Hotline 1-800-447-8844

Chicopee Senior Center Lunch Program
5 W Main Street, Chicopee, MA 01020 Directions
Meal Site: 413-535-2521 • Phone: 413-534-3698 • Transportation: 413-536-5733

ChicopeeFresh
Chicopee Public Schools’ farm-to-school program, which we call ChicopeeFRESH, provides every student in our district access to locally sourced, nutritious meals and experiential learning opportunities in the classroom and in our school gardens.

Lorraine’s Soup Kitchen and Pantry 170 Pendexter Avenue, Chicopee (413) 592-9528 There are no requirements to eat at the soup kitchen

Dream Center Day Food Pantry & Clothing Closet @ The House 938 Chicopee Street (413)439-5888 – 4th Saturday of the Month – First come, first serve

Food Bank of Western Mass (413) 247-9738, (413) 992-6204 for SNAP outreach and enrollment

Brown Bag & Mobile Food Bank 413-419-0079

SNAP

Holyoke Department of Transitional Assistance72-100 Front Street, Holyoke, MA 01040 (413) 552-5400

Women Infants and Children (WIC) 35 Mt. Carmel Avenue (2nd floor), Chicopee (413) 612-0214 (Call to make an appointment)

Open Pantry Community Services, Inc./Loaves & Fishes Community Kitchen  Loaves & Fishes 287 State Street, Middle Floor, Springfield, MA 01105
Emergency Food Pantry 2460 Main Street, Suite 108 & 108B Plaza del Mercado, Springfield, MA

Project Bread 1-800-645-8333

Kate’s Kitchen 51 Hamilton Street, Holyoke (413)533-5909

Westfield Soup Kitchen 101 Meadow Street, Westfield (413)572-9147

Multicultural Mental Health Resource Directory
This directory contains information about organizations in Massachusetts that offer linguistically and culturally appropriate mental health and related services for communities of color, LGBTQ community, immigrants, and refugees.

Chicopee Health Center 115 Baskin Drive (413) 594-3557 x376 – Medical and dental care even if you do not have health insurance – To apply for MassHelath call (413) 420-2200 to make an appointment with a financial services representative. Free care for people is based on income and size of family, while others are eligable for reduced cost care.

Chicopee Health Department 15 Court Street (413) 594-1673

CredibleMind This confidential website has vetted tools to help users learn new skills, better understand their mental health, and browse a library of thousands of mental wellbeing resources. We also have links to local organizations that can help when self-help isn’t enough.

Gale OneFile Health & Medicine Reference Center Provides access to health information for professionals and the consumer through medical and nursing journals, medical pamphlets, and medical reference books. Provided by Mass. Board of Library Commissioners

MassHealth Find out if you are eligable and apply online today

Massachusetts Health Connector Find out if you are eligible and apply online today

Medline Plus Information about diseases, health, nutrition, and other consumer health topics.

Visiting Nurse Association of Chicopee 2024 Westover Road (413) 437-9862 – Porchlight VNA/Home Care covers Berkshire, Hampden & Hampshire Counties

Tapestry Health – Offers Wound care, cancer screening, HIV and STI testing, pregnancy tests, blood pressure and blood sugar tests, safe sex supplies, syringe services and medical referrals to specialists and treatment. No one is ever turned away for inability to pay. Contact for locations and times 413-309-2151

413cares.org Find housing resources in Western Mass including Financial Assistance for Housing, Immediate Shelter, Find Affordable Housing, Maintenance and Repairs, Utilities and Fuel Assistance, Legal Services

Shelters

Wayfinders (413)344-1600

Upside413 (413) 443-7138

Clinical & Support Options (formerly Friends of the Homeless) 755 Worthington Street , Springfield – (413)  732-3069 .  – Provides housing shelter for single adults over 18 yrs old.  Women’s Shelter  (755 Worthington).   Men’s Shelter (769 Worthington)

Springfield Rescue Mission 10 Mill Street, P.O. Box 9045 Springfield, MA 01102 (413)732-0808. For adult men only, overnight only, close Sundays, call to reserve a bed 8 AM.

DTA 243 Cottage Street, Springfield (413) 858-1000. Contact for shelter for parenting youth 21 and older

Family Emergency Assistance Shelter (866) 584-0653.

Housing

City of Chicopee Homeless Assistance Guide

Chicopee Housing Authority — 128 Meetinghouse Rd Chicopee, MA 01013 (413) 592-6132

Services provided: Housing for families, individuals, and senior citizens. Applications are available at the office and online. Eligibility is based primarily on household income.

Chicopee Neighborhood Development Corp. — 745 Memorial Drive Chicopee, MA 01020 (413) 583-2087

Services provided: Chicopee First Time Homebuyer Assistance and Foreclosure Counseling

Wayfinders (formerly HAP Housing)

Springfield:  1780 Main Street Springfield, MA 01103 413- 233-1500 | 800-332-9667

Holyoke: 193 Chestnut Street, Suite 2,  Holyoke, MA 01040 413-233-1500

Northampton: 155 Pleasant Street, Northampton, MA 01060 413-233-1500

Services provided: Free confidential foreclosure counseling, first time homebuyers classes, works with you on your credit and will help you find a house with a mortgage that you can afford, and up to $30,000 in loans for individuals with disabilities for modifications to their house.

Massachusetts Foreclosure Counseling Agencies — WESTERN MASSACHUSETTS

Chicopee Neighborhood Development Corporation
– Chicopee (413) 592-8800

HAP, Inc./Western Mass Foreclosure Prevention Center
– Springfield (413) 233-1611

Hilltown Community Development Corporation
– Chesterfield (413) 296-4536

Springfield Neighborhood Housing Services
– Springfield (413) 739-4737

Valley Community Development Corporation
– Northampton (413) 586-5855

Health at Home Mass.gov-The Massachusetts Attorney General’s Office works to ensure compliance with environmental and public health laws and to ensure that landlords, tenants, and owners have accurate information to ensure compliance with the law and safe and healthy homes. Home environmental health risks can create significant sources of illness or injury and can affect residents’ ability to safely enjoy their homes, whether they own or lease them. A spectrum of federal, state, and local agencies regulates and provides assistance for issues related to environmental health at home.

Indeed.com— Post your resume and apply for jobs online

 

Learning Express— LearningExpress Library features online tutorials, practice tests, and e-books to help patrons of all ages. It offers job search and workplace skills improvement, skill building in reading, writing, math, and basic science, career certification and licensure exam prep, college and grad school entrance test prep, GED® test prep, and more. – Provided by the Chicopee Public Library (library card required)

MassHire Holyoke Career Center — 850 High Street Holyoke (413)532-4900

MassHire Springfield Career Center — 95 Liberty Street Springfield, MA (413) 858-2800

Chicopee Veterans Services — 36 Center Street, Chicopee (413) 594-3470 — Provides eligible veterans and their families, who are residents of Chicopee, with financial and medical assistance in accordance with Massachusetts General Laws Chapter 115 and CMR 108.Additionally, we provide referrals and assistance with housing, alternate sources of income, such as Social Security and the VA, employment opportunities, fuel assistance programs, area food banks, shelters, and employment services.

MassGov.org, Department of Transitional Assistance (DTA) –  243 Cottage Street, Springfield (413) 858-1000  – Assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. (Food Stamps, Mass Health, EAEDC / TANF)

Energy Assistance Fuel and Heating System Repair — 35 Mt. Carmel Avenue (2nd floor) by appointment (413) 552-1548

Multicultural Community Services — 1000 Wilbraham Road, Springfield (413) 782-2500  — Multicultural Community Services of the Pioneer Valley is committed to providing culturally and ethnically responsive supports that enhance the capacities of individuals with developmental disabilities, and their families, to maximize their quality of life as individuals and as members of the larger community.

Open Pantry Community Services – Open Door Social Services – 287 State Street, Springfield (413) 737-7062 –  Provides case management, housing search assistance, medical, mental health, and substance abuse referrals for homeless people living in area shelters, on the streets, or temporarily doubled up with friends or relatives.

Social Security – 70 Bond Street, Springfield (866)-964-5061  TTY  (413) 731-1491 and 200 High Street, Holyoke (877)480-4989

Sunshine Village — 75 Litwin Lane (413)592-6142– Offer a range of day programs and employment services for adults with disabilities.

Community Engagement (STCC) – (413) 755-5277 – Free financial education  to increase credit scores, reduce debt, and build assets.